Legal
Privacy policy
1. Data controller
The controller for personal data processed through logimaxx.ro is LogiMaxx Systems SRL. For any privacy question, write to contact@logimaxx.ro.
- Legal name
- LogiMaxx Systems SRL
- VAT number
- RO48901452
- Registered address
- Str. Câmpului nr. 32, 307200 Ghiroda, Timiș, România
- Phone
- +40 774 792 169
- contact@logimaxx.ro
2. Scope of this policy
This policy covers the logimaxx.ro presentation website. It does not replace the confidentiality and data-processing commitments in customer contracts, nor the terms of the individual products (for example a MaxxOps instance or a ZbxWizz account), which are governed separately.
3. What data we process
Depending on how you interact with us:
- Contact form data you send voluntarily: name, company (optional), email address, the area you are interested in and your message;
- Email correspondence, including any details you choose to add;
- Basic technical data generated automatically by the server (IP address, user agent, requested page, timestamp) in the usual access logs, for security and troubleshooting;
- Aggregated usage statistics collected with a self-hosted analytics tool (Umami) — page views and referrers, without cookies, without cross-site tracking and without building profiles about you.
We do not run advertising or marketing tracking scripts on this site.
4. Why we process it, and on what legal basis
- Answering your enquiry (legitimate interest / steps prior to a contract) — when you write to us about a product, a project or a Zabbix environment;
- Security and operation of the site (legitimate interest) — technical logs, abuse prevention;
- Understanding how the site is used (legitimate interest) — aggregated, cookieless statistics that do not identify you;
- Legal obligations — where the law requires us to keep or disclose certain information.
5. Who else sees the data
We do not sell your data and we do not use it for advertising. It may be handled by:
- our hosting provider, which operates the server and its logs;
- Telegram — a message sent through the contact form is delivered as a notification to our internal Telegram channel, so the content of the form passes through the Telegram service;
- our email provider, for the correspondence that follows;
- authorities, where disclosure is required by law.
The analytics tool runs on our own infrastructure, so usage statistics are not shared with a third-party analytics company.
6. Transfers outside the EEA
We prefer infrastructure in the EEA. Telegram, used for contact-form notifications, operates outside the EEA; for that reason we keep the notification limited to what you wrote in the form.
Please do not send confidential or particularly sensitive information through the form — for that, ask us for an agreed channel first.
7. How long we keep it
- Contact correspondence: for the duration of the conversation and a reasonable period afterwards (as a rule up to 24 months), unless a contractual relationship or a legal retention obligation applies;
- Server logs: short periods typical for security and maintenance (as a rule under 90 days), unless an incident requires investigation;
- Aggregated statistics: kept longer, because they contain no personal data.
8. Your rights
Under the GDPR you can request:
- access to your data;
- rectification or erasure, where applicable;
- restriction of processing;
- objection to processing based on legitimate interest;
- data portability, where technically feasible.
Write to contact@logimaxx.ro to exercise these rights. You also have the right to lodge a complaint with the Romanian supervisory authority, ANSPDCP.
9. Security
We apply reasonable technical and organisational measures: HTTPS, restricted access to systems and accounts, and standard hosting practices. No transmission over the internet is completely secure, so please treat the form and email as ordinary business channels rather than secure ones.
10. Children
The site addresses professionals and companies. We do not knowingly collect data from persons under 16.
11. Changes
We may update this policy. The version published on this page, with its update date, is the one in force. For significant changes we may flag the update on the site.
12. Terms of use
Using the site is also governed by our Terms of use.