How We Work

Engagement process

1. 1

   Discovery (30–45 min)

   Goal, context, constraints, stakeholders, access requirements.

   Output: problem statement + next-step proposal.

2. 2

   Scope & plan

   Define boundaries, success criteria, assumptions, risks, timeline.

   Output: scoped plan + estimate + delivery milestones.

3. 3

   Delivery in increments

   Small batches, visible progress, demos, feedback loop.

   Output: working deliverables continuously, not a “big bang”.

4. 4

   Production hardening

   Observability, rollback plan, documentation, security baseline.

   Output: production-ready delivery with operational clarity.

5. 5

   Handover & support

   Runbooks, training, ownership transfer, support options.

   Output: your team can operate it; we stay available if needed.

Communication and expectations

• Single point of contact and clear decision maker on your side.
• Weekly sync for status, risks, and next steps (or async if preferred).
• Changes are managed: scope changes are explicit, not accidental.
• Access is required to systems/environments needed for delivery.

What we refuse

• No designated owner / decision maker.
• No access to systems, environments, or required data.
• Open-ended scope with no constraints or acceptance criteria.